Communication Service Providers: Telecom

Drive Operational Efficiency in Evolving Ecosystem

The network landscape of communication service providers is becoming more complex and heterogeneous with addition of new breed of network elements. Handling such disruptive network transformation is a challenge for CSPs with no horizontal consolidation of faults, performance and inventory data

How to ensure top of class customer experience? Unification is the answer!

Teramatrix with its GFusion framework provides a complete suite of products to enable a real-time next generation service assurance strategy for CSPs. Our product portfolio delivers a highly flexible, rapidly deployable, customer-centric approach to performance, fault and service management through predictive autonomous actions.

  • Visibility and control over service delivery and quality
  • Wide library of pre-built adapters
  • Intuitive Dashboards and User Interface
  • Integrated Log analytics with troubleshooting

  • Comply with challenging SLAs
  • Improve customer experience and reduce churn
  • Cross-domain monitoring of multi-vendor infrastructure
  • Open API based third-party integration

Customer Stories

Case Study

India’s tier 1 CSP facing challenge in monitoring multi-vendor wireless devices

Case Study

Bhutan’s premier telecom operator looking for Unified Service Assurance across all verticals

Case Study

A leading CDMA provider coping with monitoring gaps in multi-vendor infrastructure

Unified Approach to Network Infrastructure Monitoring

Monitor Radio Access Network
Monitor 4G LTE, UBR, WiMax and Wi-Fi network infrastructure for alarms, performance and availability.

Monitor Core Network
Comprehensive insights into core network nodes (GGSN, SGSN, HLR, VLR etc) via real time performance data.

Monitor Transmission
Integrated solution for continuous centralized monitoring of the transmission networks (DWDM, SDH, IP MPLS) enabling fault detection, isolation. and correlation

CPE Management
Management of customer premise equipment, enabling operators to collect business intelligence and remote configuration to enhance QoS and availability.

Monitoring IT Elements
Ensure availability and health of network devices infrastructure through advanced alerts. (Servers, Storage, Power, Switches, Routers, etc.)

Monitor VAS
Ensure availability and health of network devices infrastructure through advanced alerts for correlated events, faults and threshold based alerts. (Servers, Storage, Power, Switches, Routers, etc.)


Teramatrix’s GFusion platform gave us a clear operational picture across multiple network domains and optimum service delivery with unified service assurance for our end customers

– Tashi Phuntsho

DGM – Druknet ISP

Bhutan Telecom

Get Unmatched Offerings Making Fast Moving Data Available In Real-time



Monitor and Control Network Infrastructure

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Connect and Monitor IoT devices and sensors

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Monitor and Manage Wireless RF and IP Infrastructure

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Complete Visibility across Field Operations

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Interested in a live demo of our Products?